Shipping policy

Nura Flowers currently delivers across Dubai and selected areas within the UAE. If your location is outside our delivery zones, please contact us before placing an order.

  • Same-Day Delivery: Available for orders placed before [cut-off time, e.g. 6:00 PM]

  • Next-Day Delivery: Orders placed after the cut-off time will be delivered the next day

  • Scheduled Delivery: You may select a preferred delivery date and time slot at checkout

  • Delivery fees are calculated at checkout based on your location

  • Special promotions may include free delivery on selected products or order values

  • All floral arrangements are freshly prepared after the order is confirmed to ensure the highest quality. Once an order is prepared and dispatched, it cannot be modified or canceled.
  • Please ensure the recipient’s address and contact number are accurate

  • If the recipient is unavailable, our delivery team may leave the flowers with security/reception or contact the sender for instructions

  • Re-delivery charges may apply if incorrect information is provided

    Delays & Unforeseen Circumstances

    While we strive to deliver on time, delays may occur due to traffic, weather conditions, or unforeseen circumstances. Nura Flowers will not be liable for delays beyond our control, but we will always keep you informed.

    Contact Us

    If you have any questions regarding shipping or delivery, please contact us at:
    📧 nuraflowers3@gmail.com
    📞 +971 56 482 8896